Gotofix Service Provider Mobile App

Gotofix aims to become a trusted digital platform for service providers to showcase their skills and get hired by users who need domestic or professional services. The app simplifies the service hiring process while enabling providers to manage requests, earnings, availability, and interactions in one place.

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View On Play Store

Project Duration

  • Eight (8) Weeks
  • Design Iterations: 2 major rounds before final approval
  • Project Status: UI/UX completed and handed over to developers (implementation pending investor validation)

Project Overview

To lead the UI/UX redesign of the mobile app, which had been initially developed without any visual design considerations.

Problem Statement

The initial version of the app was designed by developers without UI/UX expertise resulting in a functional but visually poor, inconsistent, and confusing user experience.

Under A Non-disclosure Agreement

Some details in this case study, including design assets and prototype links, are not publicly shared to respect the client's confidentiality and protect their intellectual property.

Goals

Customer Goals

  • Register easily and offer services without confusion
  • Track and manage service requests from start to finish
  • View and withdraw earnings seamlessly

Business Goals

  • Establish a trustworthy, scalable app for investor validation
  • Improve onboarding and retention of service providers
  • Create assets for store listings and public-facing materials

Tools & Technologies

  • Figma: Wireframes, UI Design, Prototyping
  • Adobe Illustrator: Icons and visual assets
  • Google Doc: Documentation and feedback tracking
  • Teams + WhatsApp: Client communication
  • Google Drive: Handoff documentation
  • App Store & Play Console: Store visuals and publishing collaboration

My Role & Responsibilities

  • Led the full UI/UX redesign of the app’s core features
  • Designed high-fidelity screens and created interactive prototypes to map out clear user flows
  • Conducted UX research and competitor benchmarking
  • Delivered responsive, scalable design systems
  • Collaborated with the developer during design handoff
  • Created optimized screenshots and visual content for Google Play Store and Apple App Store

Challenges & Solutions

Challenge 1: The app lacked any prior design system or structure.

Solution: I created a custom UI kit and component library from scratch to ensure visual consistency and scalability.

Challenge 2: The app store visuals were poorly designed, affecting credibility.

Solution: I created professional, content-driven, and device-accurate app store screenshots in collaboration with the developer to enhance brand presentation.

Results & Impact

  • Helped the product owner gain clarity and confidence in presenting the app
  • Elevated the brand’s visual credibility and investor readiness
  • Improved brand trust through enhanced app store presence
  • Post-contract, I was offered a Part-Time position as Brand Experience Manager, overseeing content management and digital touchpoints across the company

Key Improvements Made

  • Fully redesigned and mapped out a clean, intuitive user journey
  • Created a consistent visual language and brand-aligned interface
  • Designed for scalability and future implementation of advanced features
  • Built out prototypes for investor demos and internal developer handoff
  • Enhanced visual content for store listings to boost trust and downloads

Home Screen Before UIUX Redesign

Home Screen After UIUX Redesign

Gotofix Service Provider App

High-fidelity prototype workflow for Gotofix Service Provider Mobile App core features

The transformation Adeniyi brought to Gotofix was incredible. From a basic working app to a product investors could actually envision as a success. His eye for detail, structure, and the user journey truly elevated our brand. We’re glad to now have him as part of our growing team.

Igho Ose

Product owner at Gotofix Technologies

Next Steps

  • Awaiting funding or strategic partnerships for full design implementation
  • Preparing to conduct user testing with mockups to validate assumptions
  • Planning a beta launch using the redesigned interface once funding is secured
  • Expanding brand assets across social and web platforms as part of my Brand Experience role

Final Thoughts

Redesigning the Gotofix Service Provider App wasn’t just a contract—it was a chance to build structure out of chaos and give a promising product the identity it needed to grow. It’s a project I’m proud of not just for the screens I designed, but for the long-term strategic value it continues to offer the business.

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